upgrade site won’t work

  • Unknown's avatar
    sishaw · Member ·

    Hi I am admin on our site and I purchased a template I would like to use, in order to do that I have to upgrade my WP – when I go through the steps to upgrade and purchase it says that another user has already upgraded to premium (not sure if that is legacy) – in any event I would like to upload my new theme asap as we have a festival that is a few weeks away.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @sishaw, right now I see the site is on the legacy Business Plan, so you should be able to add your theme. If that isn’t working, the person who owns the upgrade can open a chat here:

    https://wordpress.com/help/contact

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