Upgrade stuck on processing

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  kateblogs · Member · Apr 28, 2023 at 4:21 pm

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  Hi :) I’ve just tried to upgrade to the personal plan but my payment is stuck on processing with a message saying ‘Almost there – we’re currently finalizing your order.’ Can anyone help?

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 28, 2023 at 5:25 pm

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  Hi there!

  I’m showing that the payment went through successfully and you can see the payment receipt from your Purchases page here:

  https://wordpress.com/me/purchases

  You should also see the Personal upgrade on your site dashboard here as well:

  https://wordpress.com/plans/my-plan/katesfamilytree.uk

  You should be all set! Let us know if you have any questions or need help with anything else.