upgrade to monthly

• 

  ali251fa01cd03e · Member · Sep 29, 2023 at 5:46 pm

  • Copy link
  • Add topic to favorites

  upgrade to monthly

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-dragon · Staff · Sep 29, 2023 at 5:53 pm

  • Copy link

  Hey there,

  It sounds like you want to switch to a monthly plan from the yearly one. The best way to switch it is to reach out to support directly. We can also change your plan to renew as a monthly plan at the end of your billing term if you would like.

  Look forward to hearing from you.

• 

  ali251fa01cd03e · Member · Sep 29, 2023 at 5:58 pm

  • Copy link

  I’m trying to but keep getting the same response.. but it keeps sending me back here

• 

  staff-totoro · Staff · Sep 29, 2023 at 11:21 pm

  • Copy link

  Hi there,

  Based on what I see currently, you have cancelled and refunded your purchase of the Personal Plan – Annual and this has resulted in a refund being processed here: https://wordpress.com/me/purchases/billing/

  Since the plan is no longer active, we are not able to change the billing from annual to monthly on your behalf, but you can choose the monthy billing option via this direct link and it will add it in checkout.

  Hope that helps! Feel free to tell us more about your project, the kind of site you are trying to set up, or any specific functionality you plan on needing! We’re happy to take a closer look and make sure that the plan you are interested in is a good fit for your needs.