upgrade to premium account

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  justthink839 · Member · Feb 24, 2017 at 12:46 am

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  I want to cancel my upgrade. I put my credit card info in but didn’t click to purchase. I went to the place where I was supposed to be able to cancel but could find no way to do it.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 24, 2017 at 10:10 am

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  Hi there,

  I want to cancel my upgrade.

  There are no upgrades on the WordPress.com account you are logged in to (justthink839). Which site did you purchase the Premium plan for?

  Let me know and I’ll take a look for you.

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  justthink839 · Member · Feb 25, 2017 at 4:25 am

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  Thank you so much for answering my call for help. I’m a novice but I must have somehow canceled the upgrade without knowing it. So, if I just now have the basic site, all is cool. Thanks again.

  Jack

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  gemmacevans · Member · Feb 25, 2017 at 11:00 am

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  Hi Jack,

  My pleasure!

  So, if I just now have the basic site, all is cool.

  justthink839.wordpress.com uses the Free plan — there are no upgrades listed for that site. Is this the site you were referring to?

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  justthink839 · Member · Feb 26, 2017 at 4:31 am

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  Yes. Thank you.

  Jack

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  justthink839 · Member · Feb 26, 2017 at 4:31 am

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  Yes. Thank you.

  Jack

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  gemmacevans · Member · Feb 27, 2017 at 10:51 am

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  Hi Jack,

  Thanks for confirming. There are no upgrades for justthink839.wordpress.com — that site uses our Free plan.