Upgrade to wrong account :/

• 

  mannyoneverything · Member · Sep 4, 2016 at 5:01 pm

  • Copy link
  • Add topic to favorites

  I purchased an upgrade to the WordPress site can be covered by my own domain ‘printserviceusa.com’ which I own. I had been trying to consolidate and and delete any accounts that I didn’t need (I had to many open and unused). Anyway, this is the account that I needed that upgrade attached to. Please help… tell me what you need.

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Sep 5, 2016 at 7:57 pm

  • Copy link

  Hi @printserviceusa, no problem. Can you log out, then log in as the user that owns the upgrade, then get in touch with us here?
  https://wordpress.com/help/contact

  We’ll help you sort it out.

• 

  psusablog · Member · Sep 5, 2016 at 9:33 pm

  • Copy link

  Ok I’m logged into the other account: printserviceusablog.wordpress.com

  This is the one there the upgrade was applied by mistake :/

• 

  supernovia · Staff · Sep 6, 2016 at 8:51 pm

  • Copy link

  Okay, I’ll email to confirm your intentions.