Upgraded, charged by bank but wordpress didn’t change my blog to .com ?
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So, I’ve just upgraded my blog.
I’ve gone from http://www.babbleq8.wordpress.com to babbleq8.comIt told me twice to check my billing address……….. I thought this odd? I checked with my bank and I’ve been charged twice by wordpress………..
So, charged twice and my blog hasn’t upgraded….. have contacted wordpress TWICE by email and the request form and got no reply!! SOMEBODY TELL ME WHAT TO DO PLEASE (sorry for caps, but I’m extremely angry).
The blog I need help with is: (visible only to logged in users)
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If you are expecting instant domain name change propagation then then don’t hold you breath. The time it takes for propagation of a domain mapping name change throughout the internet is 24 – 72 hours.
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I couldn’t complete anything.I didn’t get any further than entering my details and hitting continue as an error came up saying ‘checking billing address and expiration date’….. I checked them and clicked continue again………
Nothing happened…….
When I checked my bank, I had been charged twice? -
Not to worry Staff will sort this. Please contact them by using this link > http://en.support.wordpress.com/contact/
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Have done so………twice. They have got back to me but not with much help……
their system says transaction declined. my bank says it was processed through and twice…….. -
Well, this is the situation. We are your fellow bloggers. We are Volunteers who answer questions. We do not have backend access to blogs and we cannot give you any help we have not already offered. This is between you Staff and your bank.
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So, wordpress have still not got back to me.
If someone from wordpress is reading, could you please reply….
I have been charged by my bank and my blog has still not upgraded. -
Domain mapping upgrade do not take place until the blogger does the set up and activation. http://en.support.wordpress.com/domain-mapping/map-existing-domain/
Refunds for upgrades can be requested from your Dashboard.
Staff monitor forums threads and may answer or not. They so respond to support tickets and your request for help will be in their queue.
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Maps just fine for me to babbleq8.com – more instant gratification issues – remember can take from 24 to 72 hours for the name changes to migrate to the far corners of the internet.
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