Upgraded plan from free to personal ended up with another username
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I completed the upgrade steps from a free account to a personal on my tablet but ended up being asked to create a new username and now have a 2nd WP account with no site and my original account is still listed as ‘free’.
What options do I have to get my free account with my current site upgraded correctly?
– cancel the new username account today and start over?
– migrate from wordpress.workingonexploring.com to workingonexploring.com?
– other? -
Hi @workingonexploring, assuming you can log into both, you’re welcome to migrate subscriptions from one account to the other:
https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
If you need more help, could you confirm what the other username is, and which site you want the subscription on?
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