Upgraded to Premium, but I am still seeing Ads

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  mpastuck · Member · Nov 29, 2013 at 6:47 pm

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  I upgraded my account, but am still seeing ads displayed on my blog. Could you help to see if there is some confusion on the back end with your system? Otherwise, is there some feature I need to enable on my end? I believe that I’ve already enabled the “no ads” functionality on the site now that I am a premium user.

  Thanks for your help!

  The blog I need help with is: (visible only to logged in users)

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  jackiedana · Member · Nov 29, 2013 at 7:13 pm

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  There are upgrades for the WordPress.com blog at dgala.me account, but the No Ads upgrade is not one of them.

  None of these upgrades were purchased under your mpastuck account, however.

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  mpastuck · Member · Nov 29, 2013 at 7:21 pm

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  There are multiple types of upgrades (Premium membership then is separate from the No Ads upgrade)?

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  jackiedana · Member · Nov 29, 2013 at 7:31 pm

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  My mistake, I do see Custom Design was purchased under your mpastuck account. However, that is not the Premium upgrade bundle (which is $99), nor does it include the No Ads upgrade.