Upgraded wrong site

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  wcrsoroptimist · Member · Dec 6, 2024 at 8:40 pm

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  Hi WordPress, I have two sites on my account and I accidentally upgraded the wrong one. I want to upgrade wcrrebuild.wordpress.com, not wcregionnewsite9.wordpress.com. Can you please switch this around for me or let me know how to get this done? Thanks!

  Anney

  The blog I need help with is: (visible only to logged in users)

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  carmochloe · Member · Dec 7, 2024 at 11:12 am

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  Hi Anney, moving upgrades between sites is only possible by staff. I have tagged this thread for staff attention.

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  mauropereiiira · Staff · Dec 12, 2024 at 5:21 pm

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  Hey Anney.
  Thank you so much for reaching out to us on this. And thank you @carmochloe for chiming in.

  It appears that while the account you’re using to reach out to us is the blog owner, it’s not the subscription owner. You can see the other account here: https://wordpress.com/people/team/wcregionnewsite9.wordpress.com

  For us to make the move, the best approach would be to reach out from us from the account that owns the subscription and just mention that you want the purchase to be associated with wcrrebuild.wordpress.com.

  You can reach out to us from here: https://wordpress.com/help

  Looking forward to your request.