Upgrades auto-renew question

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  divinehappiness · Member · Dec 19, 2012 at 7:31 pm

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  Hi
  I have domain redirect and adfree upgrades.

  My question: Are these automatically renewed at the end of 12 months? Or do I manually re-subscribe?

  If auto-renew, how do I opt out of this?

  many thanks and happy Christmas!

  Leo Searle-Hawkins

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Dec 19, 2012 at 9:56 pm

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  Hi there – you can check whether an upgrade is set to auto-renew in your administration area, under Store > My Upgrades.

  It looks like those upgrades are set to auto-renew, but you can disable that by clicking “Disable Auto Renew” next to each one.

  Just let me know if you need further help.

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  divinehappiness · Member · Dec 20, 2012 at 10:02 am

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  Thank you for your rapid and clear response. Sorted!

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  kathrynwp · Staff · Dec 20, 2012 at 2:28 pm

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  My pleasure – glad to help!