Upgrading

• 

  abbiefallowsuca · Member · Jan 21, 2020 at 11:43 am

  • Copy link
  • Add topic to favorites

  If I upgraded from the free version to the 6GB/ 13GB plan, and then cancelled my subscription at another point in time, will I then lose the extra storage, for example cancelling my subscription would then cause my storage tor revert back to 3GB, meaning I would lose a portion of my work therefore? or, would cancelling my subscription mean that I lose my blog all together? I understand it is an annual but what I do not understand is what would happen if I cancel during the year, or I do not renew the upgrade the year after?

• 

  staff-mckluskey · Staff · Jan 21, 2020 at 1:22 pm

  • Copy link

  Hi there!

  for example cancelling my subscription would then cause my storage tor revert back to 3GB, meaning I would lose a portion of my work therefore?

  Yes, your storage would go back to 3GB but the uploaded files wouldn’t be removed from your Media Library. You would just not be able to upload anything else.

  would cancelling my subscription mean that I lose my blog all together?

  Your content wouldn’t be affected by canceling the plan.

  I do not understand is what would happen if I cancel during the year, or I do not renew the upgrade the year after?

  If you cancel during the first 30 days, you’ll receive a full refund for your plan, after that time, your site will go back to the Free plan but no refund will be issued.

  If you do not renew the upgrade, again, your site will go back to the Free plan.

  Let me know if you have any more questions regarding that.