upgrading
-
Is there a phone number where I can speak with someone about my questions?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. There are tens of thousands of us bloggers and only about 330 Staff, not all of whom are on Support Staff. There is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does. These are our support options http://en.support.wordpress.com/help-support-options/
We can also email staff
help@wordpress.com
support@wordpress.comVolunteers like me predate all but one staff member even being on Support Staff and we predate the support docs too. We answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.
We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.
-
Additional useful links:
Getting Help in the Forums
https://en.support.wordpress.com/getting-help-in-the-forums/Getting Started in the Forums
https://en.forums.wordpress.com/topic/forums-faq-getting-started-in-the-forums?replies=2re: purchasing upgrades
WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
Premium bundle details http://store.wordpress.com/plans/premium/
Business bundle details http://store.wordpress.com/plans/business/Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.
We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
To purchase upgrades for any blog you must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog. Then you can access the blog’s dashboard and purchase upgrades at > Store > My Upgrades https://en.support.wordpress.com/my-upgrades/
Your options for payment are found here http://en.support.wordpress.com/payment/
Your billing history will be at Dashboard > Store > Billing History
- The topic ‘upgrading’ is closed to new replies.
WordPress.com Forums 