Upgrading help — doesn't show the wordpress-less website address on the left hand side

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  meowisland · Member · Jun 30, 2016 at 4:17 pm

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  Hi, I’m trying to upgrade my plan to the Premium one. How do I have the second blog I created be the one that receives the wordpress-less website address? Can you please help with that? Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 30, 2016 at 4:34 pm

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  You must be logged in as Admin under the exact same username account that registered the site.

  There is no monthly payment plan here. All upgrades must be paid for in full at the time of purchase. No purchase orders or invoices can be issued.

  WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/

  See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
  Premium bundle details http://store.wordpress.com/plans/premium/
  Premium
  WordPress.com Premium
  $8.25 per month, billed yearly

  Business bundle details http://store.wordpress.com/plans/business/
  Business
  WordPress.com Business
  $24.92 per month, billed yearly

  Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.

  We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/

  Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

  There are no premium themes included in the premium upgrade bundle. http://store.wordpress.com/plans/premium/ And every premium theme is individually priced.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
  https://en.support.wordpress.com/my-upgrades/

  Your billing history will be at Dashboard > Store > Billing History
  https://en.support.wordpress.com/billing-history/

  Your only options for payment are found here http://en.support.wordpress.com/payment/

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  meowisland · Member · Jun 30, 2016 at 4:44 pm

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  Thank you for your response. Unfortunately, I need someone to get into my account and fix it. When I try to upgrade it does only gives me the domain meowisland.wordpress.com. I want to upgrade so I can get meowisland.com

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  timethief · Member · Jun 30, 2016 at 4:50 pm

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  Please read the domain mapping section https://en.support.wordpress.com/all-about-domains/ of the support docs so you know that one has to register an underlying .wordpress.com URL first and then domain map from it, to a domain without the .wordpress.com extension.