Upgrading my plan

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  tameshj · Member · Mar 15, 2023 at 1:09 am

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  hi everyone, when i go to checkout to upgrade my free wordpress account to a business plan nothing happens when i click checkout.
  Any ideas?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Mar 15, 2023 at 11:11 am

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  Hey there,

  That’s most strange! Are you able to complete the purchase via this link here.

  To note, I didn’t notice anything in the basket, so it maybe that the checkout was not active.

  Would you be willing to tell me more about the site you’re looking to build? Maybe I suggest some methods/plugins on how best to get the website started.

  Looking forward to hearing more.

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  tameshj · Member · Mar 16, 2023 at 1:37 am

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  its the same link ive been using but no avail. I dont know what im doing wrong

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  aisajib · Member · Mar 16, 2023 at 4:46 am

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  Hi there!

  Sorry to hear that. Perhaps there’s a temporary browser issue preventing the page from working properly. Could you try logging into your WordPress.com account using a different browser? Once you’re logged in, go to this link to complete the payment.

  You can also try clearing the browser cache and see if that helps. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Please let us know how it goes once you’ve tried the above.

  Thanks!