Upgrading payment plan

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  hollymayj · Member · Oct 24, 2016 at 2:58 pm

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  I am trying to upgrade my plan however, noticed that the prices are less before you log in and therefore are increased when you log in to upgrade. Additionally, everything is in USD and wanted to see if there is a way to pay in GBP to avoid any currency exchange charges.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Oct 25, 2016 at 5:34 pm

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  Howdy!

  I’ve updated your account to reflect GBP as your default currency.

  The upgrade is billed for the yearly amount at the time of purchase. Are you seeing both the monthly and yearly cost?

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  hollymayj · Member · Oct 25, 2016 at 6:28 pm

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  Hey Liz,

  Thanks for changing the currency!!

  I see two different monthly price points, one before I log in and one after I log in which seems a little more expensive.

  Thanks,

  Holly

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  staff-zinnia · Staff · Oct 26, 2016 at 1:44 pm

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  Hi Holly –

  Which plan were you looking at? I can add it to your account and then send you a payment link for the correct price.

  It would be helpful to see the price discrepancies. Are you able to take a screen shot of the logged in and logged out pricing? I’ll be able to take a look at those screen shots after you upload them to your media library.

  Let me know if you run into any trouble!

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  hollymayj · Member · Oct 26, 2016 at 1:47 pm

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  Hi Liz,

  I just went back to check and it may have been the GBP vs USD cost. So looks like there are no further discrepencies now.

  Thank you for checking.

  Holly

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  staff-zinnia · Staff · Oct 26, 2016 at 2:38 pm

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  Fantastic! We will be here if you need anything else :)