Upgrading plan not show

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  dra6148 · Member · Sep 16, 2018 at 7:52 pm

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  I bought a Business plan But not showing in Panel

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 17, 2018 at 8:16 pm

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  When did you purchase the Business plan?
  What is the domain URL, please?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  timethief · Member · Sep 17, 2018 at 8:18 pm

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  Just in case you mean you cannot find the plans or pricing page I will post this. We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all WordPress.com plan features here https://wordpress.com/pricing/
  https://wordpress.com/plans/

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  staff-zinnia · Staff · Sep 17, 2018 at 11:42 pm

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  Howdy –

  The plan must be hiding under a different user account. The account used here does not own any upgrades.

  An emailed receipt would’ve been delivered with a successful purchase. Are you able to sign in to WordPress.com with that email address? Or, you may be able to see a site associated with the purchase in that notification as well. A bit more information and we can try and locate the correct account for you.