Upgrading to a paid plan

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  slrmedia2 · Member · Aug 11, 2015 at 9:37 pm

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  I have been using a free site. I am more than happy with it but need more media memory as I am close to the limit. It suggests I upgrade, which I’m happy to do, but I am worried about losing everything that is already on the site and that I might not be able to have the same look.
  I have read about backing everything up but it is all quite mind blowing.
  Basically I just want to know if I can just keep everything the same if I upgrade just to get more memory?

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Aug 11, 2015 at 9:44 pm

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  I am worried about losing everything that is already on the site and that I might not be able to have the same look.

  Nothing will be lost or changed except the URL. No backing up is required. See https://en.support.wordpress.com/domains/ and know that you are reading what applies to wordpress.ORG installs and backups.

  WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/

  See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
  Premium bundle details http://store.wordpress.com/plans/premium/
  Business bundle details http://store.wordpress.com/plans/business/

  Note that each upgrade applies to a single blog only and is for a single year only when it is due to be renewed. Also note that upgrades must be paid in full at the time of purchase. There are no discounts offered based on age, non-profit status, circumstances any other discriminatory factors.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades

  Your billing history will be at Dashboard > Store > Billing History

  Your options for payment are found here http://en.support.wordpress.com/payment/

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  slrmedia2 · Member · Aug 11, 2015 at 9:55 pm

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  Thanks for that. One further question. As purchased a domain five months ago can that be kept and updated to start at the same time as the upgrade?

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  thistimethisspace · Member · Aug 11, 2015 at 9:57 pm

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  Which domain name register did you purchase the URL from?

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  thistimethisspace · Member · Aug 11, 2015 at 10:00 pm

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  Let’s cut to the chase here. I checked WHOIS and you purchased the domain through wordpress.com so type modlook into the sidebar tags on this thread for Staff help with getting a billing adjustment. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  slrmedia2 · Member · Aug 12, 2015 at 8:07 am

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  Yes I did purchase the domain through wordpress.com and I would like to keep it but have it for 12 months when I upgrade.

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  rachelmcr · Member · Aug 12, 2015 at 11:47 am

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  Hi there,

  You can upgrade your site on your Plans page, and your domain will be automatically linked to that plan. That way, you won’t have to renew anything until the following year, when you can renew the plan and domain together again. Please let me know if you have any questions about that. :)