Upgrading to Business Plan

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  noripy88 · Member · Mar 24, 2017 at 4:20 am

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  I never use wordpress before and want to go my business website with Business Plan wordpress.
  If I realize that it is too difficult to handle, would it be possible to get refund back on my plan? As I will have to pay 1 full year bill.

  If I can get refund, what is the refund policy? (by when I should notice wordpress in other to get back refund? also how much of the amount will be refunded back?)

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 24, 2017 at 12:49 pm

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  Hi there,

  I can cancel and refund the Personal plan on your account — can you confirm you would like to me do so?

  Thanks!

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  noripy88 · Member · Mar 25, 2017 at 2:18 am

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  Hi Miss, I am still trying to figure it out more hopefully do not neeed to cancel.
  Yet can I just know in advance by when is the deadline to cancel? Also the refund policy is it 100 % refunded? or …how many % ?

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  timethief · Member · Mar 25, 2017 at 2:59 am

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  Hello there,

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund calculated from the date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

  Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

  Canceling and Refunding Purchases

  Manage Your Purchases

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  gemmacevans · Member · Mar 25, 2017 at 9:57 am

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  Hi there,

  Plans are eligible for a full refund up to 30 days after the purchase date.

  You can cancel it at any time from your Manage Purchases page:

  https://wordpress.com/me/purchases

  If you need any help getting started, just let me know :)