Upgrading to Premium when you still have time left on current upgrades.

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  theweeklyday · Member · Nov 9, 2013 at 8:22 pm

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  If I upgrade before my old updates expire, how would I be charged if I wanted to upgrade to Premium? I have 6 months left on VideoPress, 5 months left on 10GB, and 3 months left on Domain. If I were to upgrade to Premium, do I just lose all that time I already paid for?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 9, 2013 at 9:28 pm

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  You will not lose anything you have paid for. I’ll tag this thread for Staff assistance with this. Please subscribe to the thread so you are notified when they respond and please be patient as it’s the weekend.

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  jeremeylduvall · Member · Nov 14, 2013 at 5:53 pm

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  Hi @TheWeeklyDay,

  You will not lose any of the time you have on your Upgrades. When you try to upgrade to WordPress Premium, it should recognize that you have already purchased included upgrades. This will discount the price of the Premium purchase. Once you purchase the Premium upgrade, all of your current upgrade expiration dates will be extended to one year from the date of the Premium purchase. Does that make sense?

  Best,

  Jeremey

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  theweeklyday · Member · Nov 15, 2013 at 3:26 am

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  Great. Thanks!

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  jeremeylduvall · Member · Nov 15, 2013 at 3:06 pm

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  @TheWeeklyDay Not a problem. Let me know if you have any questions moving forward.