Upload images in Media-Library destroyed, pixels messed around

  • Unknown's avatar
    adzy99 · Member ·

    Hi,

    I use the WP Media-library to upload images, and distribute form there to other areas where needed.
    The images arrive do arrive in the library, but there are ‘destroyed’

    No mater what size, I had 5Mb, or 100K, .jpg or .png, or the source – web, camera, etc -, all go wrong:
    – there are block of pixels , like 1/4 of the image, moved around to different positions in that image
    – horizontal bars, ~ 10% of pic size, moved to the bottom of the image as a gray bar
    – sometimes I just get a tiny part of the image as a bar on top of the picture
    – thumbnails etc have the same issue

    I can confirm:
    – Plenty of disk space at host
    – If I work with cPanel, I can upload any image (type, size) in the Media-library folde; they all look OK, no issues there
    They do not show in Media-library GUI due to not proper processed I reckon.
    – With all this in mind, it must be somewhere in my WP where things go wrong?

    WP 4.9.5 Theme 2011

    I hope someone can help!
    Many thanks,
    Adzy

  • Unknown's avatar
    timethief · Member ·

    We are unable to assist unless or until you provide the site URL starting with http:// so we can verify hosting and direct you to where you can get support..

    To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

    We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at http://wordpress.org/support.
    The wordpress.ORG login link is here https://login.wordpress.org/
    If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • Unknown's avatar
    adzy99 · Member ·

    https://uniquehosting.com.au/

  • Unknown's avatar
    gemmacevans · Member ·

    Thanks — uniquehosting.com.au is a self hosted WordPress.org site so please post to the WordPress.org support forums for help:

    https://wordpress.org/support/forums/

    You should be able to get some advice there :)

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