Upload new theme button missing, WP Pro missing features & links to wrong domain

• 

  diaspreneur · Member · Nov 18, 2014 at 1:19 am

  • Copy link
  • Add topic to favorites

  Hi there,

  I recently paid for WordPress Pro but had to cancel it because I was encountering the following issues but didn’t know how to troubleshoot them. Can you please help?

  – I want my WordPress Pro account to link it to http://www.diaspreneur.com not http://www.diaspreneur.wordpress.com
  – Upload New Theme button missing under appearances in WordPress Pro
  – I want to remove http://www.diaspreneur.com all together and only have http://www.diaspreneur.com as my wp-login domain.

  I would like to pay for the WP Pro again, but only if the above issues are resolved.

  Kind regards,
  Chi

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Nov 18, 2014 at 6:25 pm

  • Copy link

  Hi Chi,

  Please see below:

  I want my WordPress Pro account to link it to http://www.diaspreneur.com not http://www.diaspreneur.wordpress.com

  It looks like your domain diaspreneur.com is now working correctly. You will still see diaspreneur.wordpress.com on the admin interface, but users will only see diaspreneur.com.

  Upload New Theme button missing under appearances in WordPress Pro

  It isn’t possible to upload themes at WordPress.com, only on self-hosted sites using WordPress.org software. The difference between the two is broken down here:

  WordPress.com vs. WordPress.org

  Can you let me know what you’re looking for in a theme? We have over 300 to choose from here:

  http://theme.wordpress.com

  I’m happy to help you pick out one!

  I want to remove http://www.diaspreneur.com all together and only have http://www.diaspreneur.com as my wp-login domain.

  I believe you meant diaspreneur.wordpress.com as the last URL there. As I mentioned above, the .wordpress.com URL is only for admin purposes at WordPress.com and cannot be removed. However, readers will only see diaspreneur.com.