upload purchased theme

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  rondehays · Member · Jan 31, 2016 at 8:07 pm

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  I have a site which I purchased Sixteen Plus but never used it. I now want to create another site and cannot find how to use Sixteen Plus. There is no option to add or upload Sixteen Plus for the new site to use.

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  timethief · Member · Jan 31, 2016 at 8:09 pm

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  You failed to post the URL starting with http:// of the site in question, so please post it now.

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  rondehays · Member · Jan 31, 2016 at 8:50 pm

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  http://www.globallinknp.org

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  timethief · Member · Jan 31, 2016 at 8:59 pm

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  globallinknp.org is hosted by GoDaddy.com
  WHOIS: Click Here
  IP Address: 50.63.202.44
  Name Servers:
  ns54.domaincontrol.com
  ns53.domaincontrol.com

  That site is not hosted by wordpress.COM. Our support docs do not apply to (1) local installs of wordpress.ORG software on your own server or (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a wordpress.ORG software install on paid hosting, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/