Upload theme timeout

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  aesalem1994 · Member · Nov 12, 2019 at 3:04 am

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  Hello,

  I have been trying to upload a theme of size 256MB. Every time it gives me that the URL has expired once it finished uploading the theme. I have tried uploading it through Google Chrome and Mozilla. I tried also 3 different networks.

  The theme I’m trying to upload is Avada | Responsive Multipurpose theme from Themeforest

  Thanks,

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 12, 2019 at 6:53 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Please contact support for the Avada theme directly for help with this. There should be a support link on the Themeforest page where you bought that theme.