upload xml not processing

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  scrollingnews · Member · Jul 9, 2017 at 6:05 pm

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  uploading a small xml blogger generated file upload successful but processing seems stuck

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 10, 2017 at 11:29 pm

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  Did you use this guide Coming from Blogger?
  https://en.support.wordpress.com/coming-from-blogger/

  1. Is the site you have the XML export file from still online?
  2. if yes, what is the URL?
  3. How large is the XML export file?
  4. Did you remove advertising an un-approved comments before creating the XML export file?
  5. Did you receive any error messages? If so, post them here please.

  Sometimes the importer gets stuck. If the XML export file is large you may have to import Posts, Pages, etc. in separate files. Or if the XML export file is very large Staff may have to do the import.

  I tagged this thread with modlook for Staff help for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Jul 11, 2017 at 9:22 am

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  Hi scrollingnews,

  I can’t see any stalled imports on your site. Are you using the Blogger importer? And what is the size of the .xml file? The maximum size is 15MB — if it’s any larger than this the import won’t be successful.

  Let me know and we’ll from there.

  Thanks for these suggestions timethief!

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  scrollingnews · Member · Jul 11, 2017 at 2:20 pm

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  Its a very small blog file 47kb attached tried to import again no luck

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  scrollingnews · Member · Jul 11, 2017 at 2:22 pm

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  http://litznews.blogspot.com/2017/07/trading-markets.html

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  gemmacevans · Member · Jul 11, 2017 at 2:30 pm

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  Okay, it’s good to know size isn’t the issue. I’ve sent an email to the address on your account so you can send me a copy of the .xml file. Please let me know if it doesn’t come through to you.

  Thanks!

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  scrollingnews · Member · Jul 11, 2017 at 3:51 pm

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  yes did that

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  gemmacevans · Member · Jul 11, 2017 at 4:11 pm

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  Thank you! I’ll have a look at the file and let you know what I find. I’ll be in touch :)