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  rebeccarmstrong · Member · Oct 17, 2013 at 12:00 pm

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  Bonjour,
  J’ai chargé une vidéo dans ma bibliothèque, où elle est lue sans problème. Par contre, insérée dans mon article, j’ai le message suivant “cette vidéo est en cours de traitement. Ce sera prêt dans quelques minutes”, sauf que ce message reste affiché et n’évolue pas (http://rebeccarmstrong.net/2013/10/17/bienvenue-au-point-limite/). Quel est donc le problème?

  In my librairy, I have uploaded a video, which I can read in the librairy. I put it in a new post and I have this message “This video is proceeding. It will be ready in few minutes” (http://rebeccarmstrong.net/2013/10/17/bienvenue-au-point-limite/). But this message doesn’t change for hours. Could you tell me what’s the problem?

  Thanks, Merci,

  Rebecca Armstrong

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Oct 17, 2013 at 4:02 pm

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  Hi Rebecca,

  My apologies for the delay. I’ve queued the video for review and reprocessing by one of our developers. This isn’t typical and something causes the processing to fail.

  Thanks for your patience.

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  kraftbj · Staff · Oct 17, 2013 at 7:19 pm

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  I apologize for the delay. We’ve reprocessed the video and it is working for me. If you need anything else, please let me know.

  Thanks again.