Uploaded vidoes to videopress not showing – only audio avilable.

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  jillianrmartin · Member · Apr 3, 2014 at 5:49 pm

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  Uploaded vidoes to videopress not showing – only audio avilable.

  Having trouble on my site http://untitledtv.wordpress.com/

  I have a few videos that I have uploaded to videopress that wont play. only the audio and a black or white screen.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Apr 4, 2014 at 11:12 pm

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  Hi Jillian,

  I just checked your site and found that I was able to play videos. I checked these two:

  

  and

  

  Are there specific videos that are not playing? Please let me know!

  Thanks!

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  jillianrmartin · Member · Apr 14, 2014 at 6:10 pm

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  Hello!
  Yes, I have two videos specifically that wont play. – Run and Jump trailer under Director: Steph Green http://untitled.tv/steph-green/ as well as the McDonalds spot on her page as well.

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  gracejiyoung · Member · Apr 14, 2014 at 6:32 pm

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  Hi Jillian,

  Sorry about that. I was able to get it to work using the direct links as seen here:

  

  If you look at the Revisions of that post when you edit it, you can see the changes I made.

  Please use this as a temporary workaround. I have reported this to our team and will update me as soon as possible.

  Thank you and so sorry for the inconvenience.