Upload/Embed Video

  • Unknown's avatar
    turbidlakepictures · Member ·

    I purchased a premium theme, but not the premium service, however, I was able to post a video on my site in the past (it’s still there) but for some reason I can’t figure out how to add another video (from my YouTube Channel) to another page. The first video I uploaded is NOT in the ‘Media Folder’ so I must have been able to embed it somehow. Can someone offer any advice on this? When I click on Media and click ‘Add via URL’ and I paste the YouTube link it says ‘could not upload, file format not supported’ and in order to upload videos I need to ‘upgrade my plan.’ Clearly that’s not the case as I already have another video on the site…

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi –

    Here is the support guide to embed a Youtube video onto your site:
    https://en.support.wordpress.com/videos/youtube/

    It won’t hurt to refresh your browser, and make sure you are running the most current version of it. You can find out here:
    http://browsehappy.com/

    Instructions to clear your browser cache:
    https://en.support.wordpress.com/browser-issues/

    Please let me know if you need further help after doing these few things.

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