Uploading avatar/gravatar results in "close window if it doesn't close"

  • Unknown's avatar

    can’t upload avatar
    I click on ‘change gravatar’ (I don’t have one, yet) and it opens a window that says ‘if window doesn’t close, close window’ and it goes back to starting point. Can’t seem to get to where I can accomplish this. I’m new to wordpress. If I’m successful in learning/using it, I want to start upgrading, but need to be sure I can actually use it before I start spending $$! Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    It sounds like you might be having an issue with your browser.

    First, please make sure you are running the latest version of a modern browser listed at http://browsehappy.com/

    Then, please read the following article to make sure you aren’t experiencing any browser issues:

    Solve Common Browser Issues

  • Unknown's avatar

    Appreciate your help, Andrew. I checked that I have the latest browser version (IE10), cleared cache and cookies, and even tried using Firefox, all to no avail. I realize I have a long way to go in learning and becoming effective in WordPress. But at this point, I still get a page that either opens then closes, or opens and asks me to close it, so still can’t upload avatar/gravatar.

  • The topic ‘Uploading avatar/gravatar results in "close window if it doesn't close"’ is closed to new replies.