Uploading files such as PowerPoint presentations.

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  rmpsvannini · Member · Oct 3, 2012 at 9:16 pm

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  Problems uploading media such as PowerPoint presentations. I select a file, hit upload and nothing happens.
  Blog url: http://rmpsvannini.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 3, 2012 at 9:24 pm

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  Whenever you click a link and nothing happens that’s usually an indication of a browser related issue.

  (1) Are you using the secure https:// login? It not then please try it.
  http://en.support.wordpress.com/https/

  (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

  a. clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  b. Using the browser with all extensions or add-ons disabled

  c. updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/

  d. Confirming third party cookies is enabled on the browser http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

  e. Confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654

  f. Confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/

  g. Resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in

  h. Trying another browser

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  rmpsvannini · Member · Oct 4, 2012 at 5:31 am

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  Thanks! I will try out the following! Unfortunately I have had a go on three different computers but I will follow the above steps as they might all be suffering from the same problems. I really appreciate your help.

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  jkudish · Member · Nov 6, 2012 at 7:15 pm

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  Hi rmpsvannini,

  We have instructions on how to do a PowerPoint embed using Microsoft Skydrive here:

  http://en.support.wordpress.com/powerpoint-web-app/

  Hope that helps and please let us know if there’s anything else we can do