uploading for too long

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  lazism · Member · Aug 10, 2014 at 12:19 pm

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  I have imported content from another blog for a week, and it still hasn’t finished uploading….

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Aug 10, 2014 at 12:26 pm

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  I flagged this for staff to take a look. They can reset your importer; sometimes it chokes.

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  rachelmcr · Member · Aug 13, 2014 at 11:00 am

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  Hi there,

  Were you importing the content into your blog at lazyli2014.wordpress.com? I just reset the Xanga importer there, so you can try that import again. Please let me know if I can do anything more to help!

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  szetwinne · Member · Aug 25, 2014 at 8:13 am

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  Hi rachelmcr, I need help with my importer too. the blog is szetwinne.wordpress.com
  Thanks!

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  rachelmcr · Member · Aug 26, 2014 at 10:41 am

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  @szetwinne

  Sure thing! I reset your Xanga importer, so you can try that import again if you need. We also have a guide for importing from Xanga here: Import from Xanga

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  lazism · Member · Sep 3, 2014 at 3:42 am

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  the importer stucks again, the blog i need help with is lazyli2014.wordpress.com

  thanks!

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  rachelmcr · Member · Sep 4, 2014 at 11:03 am

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  Sorry about that! I just reset the Xanga importer on that blog. If it keeps getting stuck on the same file, please let me know and I’ll take a look to see why that might be happening.

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  lazism · Member · Sep 7, 2014 at 4:47 pm

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  i don’t know why whenever i upload a new file, the importer got stuck… the blog i need help with is lazyli2014.wordpress.com

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  timethief · Member · Sep 7, 2014 at 4:49 pm

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  I’ll tag this thread for a Staff follow-up and they will reset the importer again. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  rachelmcr · Member · Sep 8, 2014 at 2:42 pm

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  Sorry for the trouble. Can you please email us and attach the file that you’re trying to upload? Please let me know here after you send that email and I will take a look.