Uploading .heic images

  • Unknown's avatar

    I am trying to write a blog post. I uploaded one .heic photo and now would like to add additional ones. I keep getting a message that I cannot use that format in editor and that I need to use a .jpeg or other method. When I check to see what formats WordPress accepts, the .heic is listed as acceptable.

    What’s the disconnect? Why can I use it once only?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there! Which blog post was it that you were working on? Normally it should be possible to upload more photos in .heic format! Also, just to check – are you working within on your post the mobile app, or in a browser?

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