uploading images
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unable to upload images through my iOS app when in pages feature, there is no landscape logo in the bottom right handed of the screen which used to be there before i recently updated the app
The blog I need help with is: (visible only to logged in users)
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Hi there,
Sorry for the trouble! Does this happen when you try to create a new page, edit an existing page, or both?
Also, are you using the iOS app on an iPhone or an iPad? Those details will help us investigate this issue. Thanks!
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Hi there,
I checked with our team, and I see that you chatted with Daniel about this upload issue a couple days ago and he’s helping you resolve it via email. He also reported the issue to our developers so they can continue investigating it.
Daniel can help you get this sorted, but please let me know if there’s anything more I can do to help. :)
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Hi yes he did I’ve also had an email or various emails off sandy m who helped me too however what she sent me a link for works to an extent but doesn’t allow me to add pics properly and on the site when I am in an existing page and try to edit it even though the link for adding images is back it still won’t show them on the actual live site it shows a whit box.
its becoming really frustrating as I do most of my work off my iPhone 5. I can still use the mac but its easier on the handset
cheers Paul
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It looks like our developers are still working on a fix for this.
Sandy also updated you via email a little while ago. To work around this bug wait a few minutes after the image looks like its fully uploaded before publishing or saving your post.
We’ll let you know as soon as the developers have this fixed.
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