Uploading Images

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  finnkennedywh · Member · Feb 7, 2019 at 4:06 pm

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  I am trying to upload images but when I upload them they do not show up. If I go to edit them they show in the editor view but not in the media part it shows as no image

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  elizazh · Member · Feb 7, 2019 at 4:09 pm

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  Hi @finnkennedywh,

  What is the average size of the images?

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  finnkennedywh · Member · Feb 7, 2019 at 4:10 pm

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  usually no more than 200kb

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  elizazh · Member · Feb 7, 2019 at 4:14 pm

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  What about their names and file extensions?

  You can also try the troubleshooting images guide and clearing your browser’s cache.

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  finnkennedywh · Member · Feb 7, 2019 at 4:16 pm

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  I don’t think that’s this issue, I have tried uploading images that I have already uploaded to see if that was the problem and they had the same issue.

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  elizazh · Member · Feb 7, 2019 at 4:19 pm

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  Could you please share a screenshot of the media window?

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  finnkennedywh · Member · Feb 7, 2019 at 4:24 pm

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  https://ibb.co/Zc58CNv That is an image of what the images are uploading as

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  elizazh · Member · Feb 7, 2019 at 4:31 pm

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  Could you also provide the URL of the website you’re having issues with.

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  finnkennedywh · Member · Feb 7, 2019 at 4:31 pm

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  https://involveinnovation.com/

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  elizazh · Member · Feb 7, 2019 at 4:33 pm

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  Actually your website doesn’t seem to be hosted by WordPress.com, instead it is using the WordPress.org software on your own server (self-hosted). This forum is for providing support only for websites hosted on WordPress.com. Sorry I didn’t realize this earlier.

  There are two versions of WordPress – WordPress.com and WordPress.org. You can find more information about the differences between them here.

  I would suggest that you look at the support page of WordPress.org and their forum – https://wordpress.org/support/. If you don’t have an account there you can create one for free here.

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  finnkennedywh · Member · Feb 7, 2019 at 4:34 pm

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  ah ok thankyou