Uploading images and Jetpack
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Been struggling on a couple of my websites with uploading images. When Jetpack is activated, some, at times most, images will not load, error and no thumbnail, when attaching to a post. However, the image (though not necessarily the thumbnail) is in the Media library. Some thumbnails cannot be regenerated.
This occurs only when Jetpack is active. Deactivate Jetpack and no problem.
Before that I deactivated all plugins and then activated each, some in combos, to see where the problem is. The result is Jetpack. I love the features of Jetpack and would have not being able to use it.
BTW, this problem started in the last two weeks. Never a problem before in the years of using Jetpack.
PS. I am using the latest version of WordPress and Jetpack updated.The blog I need help with is: (visible only to logged in users)
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Hello
It seems like your website is hosted by GoDaddy rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/
You may be able to find help here: https://wordpress.org/support/ or contact your hosting provider.
Regards:
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Hi @ricotorres308.
I wanted to add a note to what @ami0789 said.
If you have a paid Jetpack plan, you have priority support available to you:
https://jetpack.com/features/security/expert-priority-support/If not, you may find more specific help on the Jetpack Support site:
https://jetpack.com/support/If your issue isn’t resolved with the support documentation, you can contact JetPack Support using the form on this page:
https://jetpack.com/contact-support/Have a great day!
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