Uploading photo – connection fail every time.

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  jlynncarlin · Member · Jan 19, 2012 at 3:36 pm

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  I’m wondering if I am the only person having this issue. Every time I try to upload a small (200k) photo to my header or background images I constantly get a connection lost page. Why is this not working? I have tried on several occasions and get the same dead end. Anyone?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 19, 2012 at 4:56 pm

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  Have you tried clearing your browser cache and cookies?
  Have you tried using the browser with all extensions or add-ons disabled?
  Is your browser version up to date? You can upgrade any browser version here.
  Exactly which browser and version of it are you using?

  The size of the image is problematic. Images of 100 or 200k are going to slow page loading times considerably. What’s recommended is optimizing and presizing the images to fit prior to uploading them. Bringing the wordpress cropper into play means a loss of image quality.
  troubleshooting images

  Header images Autofocus > Images of exactly 800 × 216 pixels will be used as-is.
  AutoFocus’ prominent single post featured images, which when set manually are placed front and center, above your post’s title and content. The maximum width of single post featured images is 800.

  AutoFocus responds to not only single image posts but also full galleries. If you would prefer to forego a large featured image above your post content and instead showcase an entire set of photos then simply insert a gallery into your post without manually setting a featured image. http://theme.wordpress.com/themes/autofocus/

  Main page and archive pages on Autofocus don’t rely on featured images. Featured images have to be set manually to each post. Each post on the main page and on category/archive pages will display a regularly inserted image (provided the image had been uploaded via the Add Media button of that post). The only difference is when you view a single complete post: regular image shows below the post title, max width 590px, featured image shows above the post title, max width 800px. https://en.forums.wordpress.com/topic/autofocus-front-page-question-featured-image-conversion?replies=3#post-768789

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  timethief · Member · Jan 19, 2012 at 4:58 pm

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  I forgot to ask how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. Can you access any of these directly?
  http://s0.wp.com/
  http://s1.wp.com/
  http://s2.wp.com/

  Are you using http:// or https:// see http://en.support.wordpress.com/https/ Try using the opposite.

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  dongasaway · Member · Jan 20, 2012 at 1:23 pm

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  I tried the things above but found if I go to Internet Explorer it works every time. I can’t tell you why.

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  timethief · Member · Jan 20, 2012 at 9:14 pm

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  @dongasaway
  Hello there,
  Will you please tell us which version of IE you are using?

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  jlynncarlin · Member · Jan 21, 2012 at 5:37 pm

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  Tanks for all the info. I will try IE. I use Mozilla atm and it is up to date. I only use WP from my pc not my iphone.

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  timethief · Member · Jan 21, 2012 at 5:44 pm

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  @jlynncarlin
  Can you access any of these directly?
  http://s0.wp.com/
  http://s1.wp.com/
  http://s2.wp.com/

  Are you using http:// or https:// see http://en.support.wordpress.com/https/ Try using the opposite.