Uploading pictures

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  alittletouchofgold · Member · Jul 19, 2016 at 1:51 pm

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  I downloaded pictures from my camera onto my laptop and when i try to upload them into one of my posts its says that their is an error that has occurred. Why is this happening.

  The blog I need help with is: (visible only to logged in users)

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  ackaeser · Member · Jul 19, 2016 at 2:22 pm

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  Hello,

  There are generally a few things that cause this issue:
  1) The file size of the image is too large – If your image files are large, you can optimize them before you try uploading them, here’s a link for instructions on optimizing: https://en.support.wordpress.com/media/image-optimization/

  2) Your connection is slow

  3) There is a problem between your computer and the WordPress.com server. (Your connection goes through any number of hubs before it gets to WP and one problem along that line could be causing a problem.)

  4) Your storage space is full – You are allotted 3GB of free space with a free WordPress.com account, once full, additional media cannot be added. You can purchase a Space Upgrade in order to gain more space for your site.

  You may also want to take a look at some suggestions for browser issues: https://en.support.wordpress.com/browser-issues/#force-refresh