uploading themes
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I cannot get any themes to upload through the themes pages on
Wordpress site.I finally found one that did work but not what I wanted.
What could be the problem?
Help please, Ena
The blog I need help with is: (visible only to logged in users)
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In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
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If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
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http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
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(c) Exactly what any error reports you receive state. -
I have managed to upload another theme which will suffice for my blog but still cannot upload any others.
Tks for your help
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@catzi
Will you please provide your report on what I posted above? I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
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I am using windows vista.
I tried several suggestions you made but nothing really made a difference I also used Firefox as well as IE and Chrome same result.I don’t understand why a few of the themes will upload and not others and I am not experienced enough in all of this to follow that up.
Tks for your help
Ena -
I believe you are using an outdated IE9 browser. Click this link and tell me if I’m right or not http://supportdetails.com
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