uploading video on premium

  • Unknown's avatar

    I have a premium blog plan but still have troubles with uploading my videos, why???…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Sorry for the troubles!

    I see in your media library that you were able to upload three video files.

    Since video files are much larger than images, it can sometimes take longer to upload these into your media library. Sometimes the connection can appear to freeze, just because of that file size.

    Was that the case here or was WordPress giving you an error of some sort?

    Another possibility is that I see you have the Premium free trial on keggyskorner.wordpress.com, but not on keggyskornerdotcom.wordpress.com. The Premium plan only affects one blog, not all blogs under your user name. So if want to use Premium on that other blog, it will need the Premium plan as well.

    Best,

    -Alex G.

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