Urgent

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  smitaraywrites · Member · Mar 20, 2023 at 2:38 pm

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  I am not able to pay for a subscription plan. Please help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 20, 2023 at 4:54 pm

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  Hi there!

  It looks like your bank is declining the transaction when you try to make that purchase. Please contact your bank to find out why they’re declining it and to let them know that this is a valid transaction.

  Let us know if you still have trouble!

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  smitaraywrites · Member · Mar 23, 2023 at 9:40 am

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  I went to them umpteen times. Had all issues sorted out. Nothing on their account.

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  aleone89 · Staff · Mar 23, 2023 at 2:29 pm

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  Hello there,

  We totally understand these issues can be frustrating.

  To offer reassurance, we definitely wouldn’t hinder the purchasing of the product. I’d recommend reaching out to the bank and making sure the payment method is definitely working.

  Please keep us posted, we’ll do our best to help.