URGENT: access to admin email (transfer domain to siteground)

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  kokkieh · Staff · Dec 8, 2017 at 1:32 pm

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  Our registrar is back online, and they’re still showing your domain as transfer locked. I’ve emailed them to ask that they remove the lock as you have opted out of it during the contact change a few days ago. I’ll let you know as soon as I hear back from them.

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  ashercantrell · Member · Dec 9, 2017 at 2:36 am

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  Hey there!

  Okay, our registrar replied and said they removed your transfer lock, so you should be able to give it another shot. :-)

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  aprilapril18 · Member · Dec 12, 2017 at 3:35 am

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  @kokkieh @ashercantrell

  Hello! Thank you so much!!
  I finally went through the transfer procedure.
  Now, the status of the domain transfer is “pending transfer”.
  May i know if there’s something else i need to do?
  Is this something you have to approve in your end or is it siteground’s end?

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  kokkieh · Staff · Dec 12, 2017 at 4:46 am

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  Perfect. Thanks for letting us know.

  Now all you need to do is wait. As long as you confirmed the transfer via the email Siteground sent you, the transfer should complete automatically by the end of the week, at which point the domain upgrade will automatically be removed from your account at our end.

  Thank you so much for your patience with this process. It’s usually much smoother :)

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  aprilapril18 · Member · Dec 15, 2017 at 12:38 pm

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  @kokkieh

  Hello!!!! Finally, it was transferred! THANK YOU SOOOOO MUCH for being so helpful and accommodating!
  You’ve been really really comprehensive in giving instructions and quick to reply.
  I couldn’t be more thankful. :)
  Again, thank you so much!!!

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  kokkieh · Staff · Dec 15, 2017 at 12:43 pm

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  Thank you for letting me know :D

  It was my pleasure.