Urgent Account Deletion Request

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  inkkofc · Member · Nov 11, 2023 at 8:43 am

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  Dear Woocommerce Support Team,

  I hope this message finds you well. I am writing to bring to your attention some issues I have been facing with my Woocommerce account, which have unfortunately led me to the decision of wanting to delete it permanently.

  Firstly, I have encountered difficulties in navigating the platform and managing my account. Despite my attempts to resolve these issues, I have been unable to find any satisfactory solutions. As a result, my frustration has reached a point where I feel compelled to take this drastic step.

  I understand that the account deletion process usually takes only a few minutes. However, when I attempt to delete my site, I receive a message stating, ‘We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site.’ I have been encountering this message repeatedly, and it has prevented me from proceeding with the account deletion.

  Considering the urgency of this matter, I kindly request your assistance in expediting the account deletion process. I am unable to continue using my Woocommerce site due to the aforementioned issues, and it is crucial for me to remove it as soon as possible.

  I appreciate the efforts of your support team and the services provided by Woocommerce. It is with regret that I have come to this decision, as I had hoped for a positive experience with the platform. However, circumstances have led me to this point, and I kindly ask for your understanding and assistance in resolving this matter promptly.

  Thank you for your attention to this issue. I trust that you will address my concerns and facilitate the deletion of my Woocommerce account as soon as possible. If you require any further information from me, please do not hesitate to reach out.

  Yours sincerely,
  
  @inkkofc
  Site: woo-mysteriously-ghostly-tidalwave.wpcomstaging.com

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Nov 11, 2023 at 12:51 pm

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  Hi there!

  Thank you for reaching out to us. Please note that we need to delete the content from the site “woo-mysteriously-ghostly-tidalwave.wpcomstaging.com” in order to delete your site. Please let us know if you are comfortable with us proceeding with this action.

  Also, I’m sorry to hear that you have chosen to delete your site and close your account. If you have any specific goals or plans for your site, we would be more than happy to assist you in building it on WordPress.com instead. Feel free to share any details or ideas you have in mind.

  Thanks!