URGENT: action required: domain deleted
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I unfortunately delete my domain bonjourelegance.blog. The domain is no more listed under domain. But I need the transfercode to organize the new hosting. Please get in touch with me (redacted) Thanks so much! Larissa
The blog I need help with is: (visible only to logged in users)
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Howdy –
We’ll need to restore the domain to your WordPress.com account. Once the domain is 60 days old you can transfer it to another provider. This is an ICANN regulation. In the meantime, you’ll want to edit the DNS records on the domain to point it to the new provider.
Please confirm that you’d like me to restore the domain to your account.
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I confirm, that I woul’d like to restore the domain to my account.
How long does it take?
Kind regards
Larissa R. Döring -
Good Morning Larissa –
I’ve been able to restore the domain to your account. You’ll find it at My Sites > Domains from the dashboard. It will also work in your browser when you load bonjourelegance.blog.
These are the detailed instructions to change your name servers and point your site to another provider: https://en.support.wordpress.com/change-name-servers/ This can be done at any time and you do not have to wait 60 days like you do to actually transfer it.
These instructions are going to walk you through the process of transferring your domain to another provider (remember, once it is 60 days old you can do this): https://en.support.wordpress.com/domains/move-domain/
Let me know if you have any other questions. Best wishes :)
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Hello Happiness Engineer “lizkarkoski”
Thanks for the restore to my account. Another Person from WP aks me some questions for the business account, I had before.
I sent him also a message.I had a lot of trouble in the last days about my site.
1. I install WordPress, 1st version from bonjourelegance.blog. This Theme and content is now already online.
But this is the old site!2. In the meantime, I want to change the theme and I choose one from Envato (45 Dollar) and buy also a Express WP installation and an SEO SETUP (70 Dollar).
3. The Support from Envato told me, it is impossible to implement this Theme. (This is a misunderstanding, or not? – I can implement other template???)
“I have to buy the Hosting by Bluehost (372 Dollar) and then he can implement it.”
4. He send me a link and I filled all the contents new (6 hours at night).5. Next morning, it was all gone. After a lot of proofs, the website doesn’t works.
6. After hours of proofing, the next day, the website was ok and it works.
7. The supporter from Envato told me, I have to cancel the Business contract with wordpress.com.
8. I canceled the Business contract and also the domain.
9. Then I contact you, to restore my account.
2. My questions are:
– Must I buy a Business account to implement another theme (I bought “the night” from Envato).
– Could anybody restore my contents I made for this new template? Otherwise all contents are lost.– Could I cancel the bluehost-Hosting and get my money of 372 Dollar back?
So far. It need a solution for a technical problem between bluehost and wordpress.
I hope, you understand my problem and could give me some further tipps.Thanks a lot
Larissa -
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Hi –
Yes, you’re going to need the Business plan to add custom themes to your site. If you’re keeping the site with us at WordPress.com, you do not need BlueHost or any other host for that matter – we handle this too.
The domain has been restored to your account but the Business plan was cancelled and fully refunded already. If you want to proceed with the features of the Business plan then you’ll need to add it back to your account.
I hope this helps to clarify your questions. Let me know if you have more.
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URGENT! Similar Situation!
I inadvertently deleted our domain name when trying to delete our personal wordpress site. nickdancer.com
I was speaking with someone and they asked if I wanted to delete the domain and I did not realize what all that involved. I thought it was just going to delete it from our site not from all of the interwebs. Is there any way to get it back? Specifically to transfer it to another host? I have the EPP Authorization code just not the Admin Contact Verification code to complete the transfer process. Is there anyway to restore our domain?
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@nickdancer2 When you post off-topic into someone else’s thread, everyone who is subscribed to that thread receives an email of it. As you would not want someone else posting off-topic into your thread, we ask that you refrain from doing so.
Please return to your own question here for follow up:
https://en.forums.wordpress.com/topic/deleted-domain-restoration?replies=2#post-2985460 -
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Hi Liz
Thank you for your answer. I would linke to buy the Business account but I don’t have a Button on my site to buy it again. Could you please help me with a link?
Thanks Larissa
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Hi
I would like to keep my site at WordPress.com. My Business plan was canceled. I want to proceed with the features of the business plan but I can’t add it to my account!!Larissa
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Hi bonjoureleganceblog,
I can see there is now a Business plan active on your site. Another member of staff has also replied to the email you sent earlier today. If you need any further help, you can reach us through email and Live Chat support through this page:
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