Urgent – Can not map domain
-
I have several blogs to map to a domain and I was able to map 3 blogs. But since this morning, when I try to map a blog, I was notified that “the purchase is locked and I have to contact support”. Can you please do something to unlock my purchase ? It’s urgent.
Regards
The blog I need help with is: (visible only to logged in users)
-
-
Hi there,
Sorry for the inconvenience. We have unlocked/unblocked the ability to purchase under your account. Let us know if you have any questions. Thanks!
-
Hello,
Can I know why I was unable to purchase ?
Can you make a commercial gesture for the inconvenience ?Regards.
-
WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
Read also:
Custom design – Frequently Asked Questions
http://en.support.wordpress.com/custom-design/#frequently-asked-questionsDomains: Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgrading
Domains
http://en.support.wordpress.com/domains/All wordpress.com hosted blogs are on wordpress.com subdomains like this: *http://NAME_OF_BLOG.wordpress.com
See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
Note that each upgrade applies to a single blog only and is for a single year only when it is due to be renewed.
Also, note that premium theme purchases apply to a single blog only and are for the lifetime of the blog while hosted by WordPress.COM, and the Premium upgrade does not include any premium themes. http://en.support.wordpress.com/themes/premium-themes/ They are separately priced.
Neither the free plan nor the Premium plan will allow you to upload your own themes or plugins.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard > Store > My Upgrades
Your billing history will be at Dashboard > Store > Billing History
Your options for payment are found here http://en.support.wordpress.com/payment/
-
-
I’m sorry you found what I posted to be spam. I assumed you wanted to immediately map the domains and that’s why I posted.
-
Can I know why I was unable to purchase ?
Recently, there has been fraudulent activity with some users making multiple credit card transactions in a short period of time. We have a system in place to catch this activity and we check to see if the activity is legit or indeed fraudulent. In your case, we saw that everything was okay, so we lifted the block.
Can you make a commercial gesture for the inconvenience ?
I’ll see if there is anything we could do.
Thanks!
- The topic ‘Urgent – Can not map domain’ is closed to new replies.
WordPress.com Forums 