URGENT! Can't login to old site to delete!

  • Unknown's avatar

    I had an old wordpress site that I forgot the login email address and password for. I have tried every combination that I can think of to no luck. This site is over 3 years old and was the very first little site that I started when I started my photography business. I never finished it after making just one post but not it still shows up in google search above my new and regular site. I need help removing my old site. I have emailed wordpress for help multiple time to no avail. This is affecting my business. Can anyone help?

  • Unknown's avatar

    Take a look at this article for different account recovery options: https://en.support.wordpress.com/account-recovery/

    In case you are unable to recover your account, I have tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

  • Unknown's avatar

    Thank you SO much. I am pulling my hair out over here. Much appreciated!

  • Unknown's avatar

    Hi there,

    As ariwinokur mentioned, you can follow the steps in our Account Recovery guide for more assistance recovering access to another WordPress.com site/account. You can fill out the recovery form mentioned there, and our team will get in touch privately to discuss your options. :)

  • Unknown's avatar

    I also am having this issue, but the account recovery form asks for information that I don’t have!

  • Unknown's avatar

    @crystalmazzuca — If you don’t have any of the items under proof of ownership on the recovery form, we aren’t able to help you recover access to an account. However, if you need to further explain what information you do have, you can enter that in the “Extra Details” box at the bottom of the form.

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