Urgent Dashboard Access Issue
-
Dear supporters!
I’m writing to you again regarding a persistent issue accessing the dashboard for my WordPress.com site, aleppoguide.wordpress.com.
Each time I attempt to log in, I receive the following specific error message:
‘User superblypink2e795f3224 Cannot Access the Dashboard Requested
You are logged in as ‘superblypink2e795f3224’ and do not have the necessary privileges to access the dashboard for ‘Syria Tour Guide’. If you are not ‘superblypink2e795f3224’, please log out, and log back in with your username. If you are ‘superblypink2e795f3224′ and you need access, please ask an administrator of the site to invite you.’
It appears I’m currently logged in with an account (superblypink2e795f3224) that lacks the necessary administrative privileges for the ‘Syria Tour Guide’ site. My goal is to regain full control and access to aleppoguide.wordpress.com and ideally consolidate it with my primary ‘Syria Tourist Guide’ identity.
Could you please advise on the best course of action to resolve this? Specifically, can you help me:
Identify the correct login credentials for the account with administrator privileges for this site?
Transfer ownership of aleppoguide.wordpress.com to my ‘Syria Tourist Guide’ account, once my identity is verified?
Thank you for your prompt attention to this matter.
Sincerely,WP.com: Yes
Jetpack: No
Correct account: NoThe blog I need help with is: (visible only to logged in users)
-
You only created this superblypink2e795f3224 account recently. Log out and log back in with the correct username aleppoguide and the correct password to reach your old site.
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Determine where your site is hosted Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profi -
And to avoid any confusion in future, close this newly created account – https://wordpress.com/support/close-account/
- The topic ‘Urgent Dashboard Access Issue’ is closed to new replies.
