URGENT DNS Issue. Problem appears to be within wordpress DNS. Site unreachable
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@jackiedana – the domain now resolves for me also – and I am sure that you did the due diligence especially given this thread –
Has a bug report been turned in for Domain Helper? That is the only tool I am aware of that non-staff have for some checking – had it worked correctly this thread would have been much easier to deal with
thanks for checking
PS – it would be also nice if Domain Helper would indicate if the domain was mapped or redirected – currently both return the same answer – would have saved a lot of confusion a few days ago when a blogger had bought the site redirect and not domain mapping – would have saved 6 or 7 back and fourth’s before they had some fine print in their answer that indicated that they had gotten the site redirect and not the domain mapping they needed.
PS – PS – the time an upgrade was purchased would also help when telling the blogger to be patient and would also indicate when an upgrade had expired
thanks
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Hi auxclass,
I’m not sure if there’s a bug in the Domain Helper or not, based on this one incident. I’ll make a note of this example for now for our developers, but if you run into future issues with it, please let me know, so we can examine it as a pattern of failures.
As far as your other ideas, I’ll see what we can do.
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Domain Helper now shows mapping but says the name servers are not set correctly for australia30.com.au
Thanks for the update
The suggestions would make life easier in the forum
thanks
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Everything looks okay to me other than that the domain needs to be set as the primary domain (and the DNS records may still need time for propagation).
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@auxclass, I was thinking this all sounded familiar to me, so I did a search and discovered I had submitted this enhancement request for the domain helper tool back in May.
@dannydavisvandiscomau, once you set your primary domain, you should be good to go.
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I now see the same thing as your screen shot
yes – once in a while one of my friends used to say on some items I was a bit like a broken record (if anyone remembers what they are) – and on other design & engineering support jobs I used to have I would go back and review suggestions and consider them again if appropriate
thanks for submitting the suggestions
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Thank you folks. Not sure what you did, but while I slept peacefully here on the other side of the planet – but whatever you did was good.
Many thanks, much appreciated.
Danny
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Many thanks @auxclass and @jackiedana for resolving the issue.
As the admin main account of this blog I had though it’d bought the right domain mapping and site redirect . However that didn’t work initially when my IT mgr redirected the net registry domain to the WP NDNS.
so I upgraded to premium and the store said that the mapping was now covered under the premium and had adjusted the price accordingly. This is why I thought it should work. Then I checked again and it didn’t work for another week and so we got net registry to redirect again. Still didn’t work.
As it was beyond my capabilities I made Danny admin to try and fix it.
I love WP CMS and am really happy with the site just frustrated I couldn’t share it with the world!
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