URGENT: DNS Settings Changed – Cannot Access Admin

  • Unknown's avatar
    christiangetclone · Member ·

    Hello,

    We have done a rebanding with a change of graphic identity including a new site with a new domain name.
    We wanted to make a redirection from the old domain name to the new domain name.

    Except that we encountered the following problem:
    – Impossible to redirect the old domain name to our new domain name. It displays an error.
    – Impossible to log into my wordpress dashboard. it also display an error.

    Small precision, the old site was on wordpress and the new one on webflow.

    You’ll find screenshot here :
    – Redirection

    – dashboard wordpress

    Thanks in advance,

    Christian

    Self-declared URL: notsdodark.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host uses the open-source variant of the WordPress platform — sometimes called “WordPress.org” — which functions differently than what we offer here on WordPress.com.

    The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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