URGENT: DNS_PROBE_FINISHED_NXDOMAIN

  • Unknown's avatar
    krodriguez02 · Member ·

    Hello!
    I’m in a panic! I can’t log in to /wp-admin/ for my url anymore because I made a mistake and changed the main addresse while trying to fix that error for somebody else. We were getting that message for some devices, so I thought it’d help but now no one can load the page and I lost access to the admin side.
    What I did was changed this: example.com
    to this: examples.com
    It obviously didn’t help, and made it worse since now nothing works. What I do?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hi! Your site isn’t hosted here and we have a different process for changing the site address. But your host can likely help you with one of these options that will work with your copy of WordPress, without having to access wp-admin.

    Then if you need more help with the free WordPress code, you’ll want to use these forums. Here’s the difference between the free WordPress software and our managed hosting services.

    Basically we provide SSL hosting, maintenance, security, spam filtering, etc. Our paid plans get direct support, and we have this community forum for those who use our free tier hosting. Let us know if you have any questions for us. Cheers!

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