URGENT domain expiring – renew button not visible

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  janeoloughlin · Member · Jul 16, 2013 at 9:03 am

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  URGENT renew button not visible to renew domain http://digital.cabinetoffice.gov.uk/ – its stops working 28 Jul URGENT

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jul 16, 2013 at 9:12 am

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  Your domain cabinetoffice.gov.uk/ – is not registered here and would need to be renewed at your Registrar

  digital.cabinetoffice.gov.uk/ – is a WordPress.COM blog domain mapped as a sub-domain to cabinetoffice.gov.uk

  You need to be logged in as the EXACT account that owns the upgrades to renew them – is there a different account that might have been used to purchase the upgrades?

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  janeoloughlin · Member · Jul 16, 2013 at 11:30 am

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  Thanks for getting back – my colleague did the upgrade last year he has now logged into the account and it allowed him to renew it.

  thanks very much

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  auxclass · Member · Jul 16, 2013 at 8:53 pm

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  I love it when a plan comes together

  You be welcome & good luck