Urgent domain issue two accounts. Business plan

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  nzatewebedit · Member · Oct 24, 2015 at 9:07 pm

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  I have two different domains and two URLs both registered with WP.

  http://www.nzateconference.co.nz is supposed to be mapped to nzateconference.wordpress.com

  I did make a change but its wrong and now I can’t get to the live version of nzateconference.wordpress.com. Thanks Matt

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 24, 2015 at 9:15 pm

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  As far as I can see here https://www.whatsmydns.net/#A/nzateconference.co.nz all is working well. However, the domain helper says: There is no domain mapping upgrade for nzateconference.co.nz/ Therefore I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  auxclass · Member · Oct 24, 2015 at 10:29 pm

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  http://www.nzateconference.co.nz/ is forwarding to http://nzate.co.nz/conference/ ( http://nzate.co.nz/ )

  /nzate.co.nz/ – is properly mapped to a blog here

  The forward for w.nzateconference.co.nz – is probably being done at your registrar

  Nameservers Validated!

  Congratulations! The nameservers appear to be set up correctly for nzate.co.nz.

  More Information
  Primary Blog is Set

  nzate.co.nz is set as the primary domain for nzate.wordpress.com and will appear in the address bar when you visit the site.

  nzateconference.co.nz – has been mapped – but the forward at your registrar and the name servers not being set to WordPress.COM defeat the domain mapping

  If you change the name servers for nzateconference.co.nz – to WordPress.COM per these instructions – then things should start to work

  http://en.support.wordpress.com/domains/map-existing-domain/

  Non-WordPress.com Nameservers

  Although nzateconference.co.nz has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

  To learn about how to correctly map an existing domain, please see our documentation. If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.

  Hope this helps and makes sense

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  auxclass · Member · Oct 24, 2015 at 10:35 pm

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  PS – you also need to undo the domain forward at your registrar for nzateconference.co.nz

  Sorry about the oversight

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  timethief · Member · Oct 24, 2015 at 10:37 pm

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  @auxclass
  Thanks for wading in here. I always rely on your to back me up on domain issues like this one.

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  auxclass · Member · Oct 24, 2015 at 10:39 pm

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  My pleasure

  This one was a bit tricky and took me a couple of tries to figure it out – will be interesting if the staff with their better tools validates my effort

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  timethief · Member · Oct 24, 2015 at 10:41 pm

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  Glad to have you backing me up, I am. :)

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  designsimply · Member · Oct 25, 2015 at 5:59 pm

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  auxclass’s advice looks correct to me: name servers must be set to NS1.WORDPRESS.COM, NS2.WORDPRESS.COM, and NS3.WORDPRESS.COM in order for a WordPress.com domain mapping upgrade to work properly. If you contact the company where you originally purchased the domain, they should be able to help you make that change.

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  nzatewebedit · Member · Oct 27, 2015 at 4:20 am

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  thanks all sorted now.